Secure Live Chat System for Medical Practices

Enhance the patient experience and improve conversion rates by using text, audio and video chats as well as AI-based chatbots on your website. 

Chatting

Simple & Powerful

Our secure integrated chatbot & live chat system and chatbot will take user engagement to the next level and help you convert more prospects into patients.

Secure & Integrated

MDchatbot is securely encrypted, and can be integrated with various CRM systems to deliver a seamless experience.

Available 24/7

Even if your live agents are not online, the chatbot will be available 24/7, ensuring your leads don't fall through the cracks.

Cross-Platform

Open live chat conversations on your desktop and continue the conversation on your mobile device for a cross platform experience.

MDchatbot

Convenient

Allow your patients to connect with you in the click of a button on their own time.

Quick

Patients can ask a question and get an immediate answer without having to wait on hold.

Collaborative

Productivity tools are built-in! Quickly respond to patients with canned responses, emojis and file sharing.

Practical

Productivity tools are built-in, such as canned responses, emojis, and file sharing.

Grow your medical practice with secure live chat, and chatbots. Modernize communication, increase patient satisfaction and reduce cost-per-interaction.

Provide exceptional patient journeys, from point of access, to diagnosis and outpatient care, so you can focus on what matters most: quality patient care.

All Plans Come with All Features

Build immersive chat, voice, and video experiences for the modern connected patient. Be there for your patients at every step of their journey.

Features Standard ($49) Premium ($79) Platinum ($99)
24/7 Chatbot
Live Chat
Secure File Transfer
Text/Audio/Video
Emojis
Canned Responses
Groups
Transfer Chat
Offline Form
Natural Language Understanding
Monthly Report
Pre-Chat Form
Users Included 1 2 3
Monthly Chat Sessions Included Up to 200 Up to 500 Up to 1000
Chat Overage Charge $0.25 per session $0.10 per session $0.05 per session

MDchatbot Plans

Pay per user per month. The packages are based on the number of total chats all users engage in each month. Get as many additional users in each package for a lower additional fee to suit your needs.

$49

PER MONTH
FOR FIRST USER

Standard
Low Volume

$19/mo/add'l user

< 200 chats/mo

$79

PER MONTH
FOR FIRST USER

Premium
Medium Volume

$19/mo/add'l user

< 500 chats/mo

$99

PER MONTH
FOR FIRST USER

Platinum
High Volume

$19/mo/add'l user

< 1000 chats/mo

T

Patient Engagement Reimagined.

Improve your patients' experience with a conversational assistant capable of helping with appointments, screening, reminders, and more.

MDchatbot

FAQs

Our system is running on Linux servers, using a combination of PHP, Python and Java code.

We will sign a BAA with you, and all information is encrypted in rest and in transit. In addition, the system is hosted in a high security, dedicated HIPAA compliant network environment.

Who Are We?

MDchatbot is a live chat and chatbot product developed by Patient Spectrum Inc., a healthcare focused software development company based in Portland, Maine.

Hours

9AM TO 5PM EST

Address

PORTLAND, ME 04102

Email

chat@mdchatbot.com

Phone

207-464-0283

Leave Us A Message

Our hours are 9 AM-5 PM and phone # is 207-464-0283

© Copyright 2021 MDchatbot by Patient Spectrum, Inc. All Rights Reserved.